Shipping & Returns
Shipping Overview
At Nawafidh Al-Mina General Trading, we are committed to delivering your orders safely and efficiently across Iraq.
All shipments are handled with care to ensure your products arrive in excellent condition.
We cooperate with ZMC, a trusted and reliable logistics company, to guarantee secure transportation and professional delivery service.
Shipping Time & Delivery
Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days
Overnight Shipping: 1 business day
Please note that delivery times may vary depending on your location and external factors beyond our control.
Shipping Fees
Shipping fees may vary depending on the delivery location and product size.
The final shipping cost will be clearly displayed during checkout before completing your order.
Order Processing
Orders are processed once payment is confirmed.
You will receive a confirmation notification once your order has been prepared and dispatched.
Return Policy
Customer satisfaction is important to us.
Returns are accepted in accordance with our return conditions stated below.
Return Conditions
- The product must be in its original condition.
- The product must not show signs of misuse or physical damage.
- The original invoice must be presented.
Refund Process
After the returned product is inspected and approved,
the refund will be processed according to the original payment method.
Processing time may vary depending on the payment provider.
Contact Support
If you need assistance regarding shipping or returns,
please contact our customer support team for further guidance.